Position: Audiologist / Audiometrist
Type: Full-time or Permanent part-time
Location: Orange, Blue Mountains & Central West NSW

Medical Specialists (Healthcare & Medical)

$90,000 – $110,000 per year

Qualifications: Master of Audiology, Diploma Audiometry

Benefits

• APB membership
• Conference fees every 2 years
• Travel allowance (as required)

Full Job Description

Position Summary:

We have an exciting new audiologist/ audiometrist role for our new Wollongong and Orange Clinics. The objective of the role is to be able to provide the highest hearing care services to the local community through patient-centric care. In this role, you will be able to provide hearing care services to a wide range of clients including children. You will report to our Clinical Manager. You should have at least 2 years of experience working independently and have good problem-solving skills.

Our mission:

“Provide a highly personalized hearing solution by offering the latest technology to allow our customers to connect to their world without compromise in human interactions”.

Can you see yourself in this Role?

This role requires a lot of patience and on-the-spot problem-solving skills. You need to be able to think on your feet to help clients meet their requirements. You would be working with a fun-loving team across the business who go out of their way to help each other and our clients. We believe in strong interpersonal relationships with our team as well as with our clients. If you are self-motivated, you will thrive in this role. You need to be a qualified practitioner and a full member of either Audiology Australia and/or Australian College of Audiology or Hearing Aid Audiology Society of Australia.

Your core responsibilities at the job:

• Providing Comprehensive hearing evaluation to clients using various tools & techniques.
• Testing for cochlear implant candidacy
• Ear wax removal (Training provided)
• Guiding clients to choose the right hearing solution based on their needs.
• Child testing general and VROA also pre and post-operatively assessments.
• Providing education and counseling to clients and their families as required.
• Cochlear implant Mapping and BAHA programming
• Documenting the consultations & liaise with other medical professionals about the client’s condition.
• Working with local ENTs and GPs on client healthcare plans

Our offer to you:

• Attractive base salary + Superannuation
• Relocation Allowance (as needed)
• Annual CPD leave & reimbursement
• Ongoing training & coaching
• Opportunity to grow with the growing company alongside the team

Added Benefits:

• Flexibility
• Independence
• Diversity in your role

Our Interview Process:

Apply
Schedule a confidential meeting
Job Done!

Sample questions you will be asked

• Which of the following statements best describes your Covid-19 vaccination status?
• How many years of experience do you have as an Audiologist/ Audiometrist?
• How much notice are you required to give your current employer?
• Are you available to travel for this role when required?
• Do you have customer service experience?
• How far are you willing to travel for work?
• Do you have a current Australian driver’s license?
• Do you have a current Police Check (National Police Certificate) for employment?
  Do you have a current working with children check?

Why Join us?

We started Advanced Hearing Solutions because we knew that we could provide the best client-centric care to our local communities.

We are a family-owned business. Since the start, we have grown from 2 people and 1 permanent location and 7 visiting site, to now 9 team members 3 permanent sites, and 6 visiting site and home visits across NSW. In the last 10 years, we have developed a very strong relationship with all our clients and are the first choice for medical professionals to trust us to refer their patients to us. Being independent we are able to provide the best possible solution to all our clients. Being privately owned, we invest in all the latest equipment and technology for our clinicians to do their job better for what they are good at and not waste time writing file notes day in and day out. But remember the client comes first.

If you feel like this role is for you? Don’t miss out on this opportunity.

Apply NOW to admin@advancedhearingsolutions.net.au

Employer questions

Your application will include the following questions:

• Are you available to travel for this role when required?
• How far are you willing to travel for work?
• Which of the following statements best describes uour Covid-19 vaccination status?
• How many years’ experience do you have as an Audiometrist?
• Do you have a current Working With Children (WWC) Check?
• Do you have a current Police Check (National Police Certificate) for employment?
• What’s your expected annual base salary?

Position: General Manager
Type: Full-time, Permanent
Location: Bathurst, NSW, Australia

About Us:

Advanced Hearing Solutions is a well-established family-owned audiology clinic located in the greater Bathurst region. With over 25 years of experience, our dedicated team of clinicians is committed to providing the best level of customer service for hearing health. Through our involvement in the Hearing Services Program (HSP), we offer free hearing services to pensioners and veterans, including Department of Veteran Affairs Gold/White Card holders and NDIS eligible clients. We are proud to serve our local community and have a strong reputation for personalized care and professional expertise.

Role Overview:

The General Manager at Advanced Hearing Solutions is a key leadership role responsible for overseeing the daily operations of the clinics and contributing to the overall strategic vision and mission of the organization. The successful candidate will provide strong leadership, ensure operational excellence, and uphold our commitment to exceptional customer service.

Responsibilities:

• Provide strategic leadership and contribute to the development and execution of organizational strategies and objectives.
• Collaborate with department leaders to set priorities, performance targets, and ensure alignment across functions.
• Oversee and manage department leaders, fostering a high-performance culture and promoting professional development.
• Provide regular feedback to the Owner and Manager on departmental performance, identifying areas for improvement and recommending solutions.
• Coordinate and contribute to the preparation of monthly Board Reports, including relevant insights and recommendations.
• Lead key hiring and talent development initiatives, ensuring the team remains well-equipped to deliver outstanding customer service.
• Champion the company’s vision and mission, embodying company values and promoting a positive culture.

Qualifications and Skills:

• Proven experience managing high-performance teams within a medium-sized enterprise.
• Strong business acumen with expertise in setting and communicating performance metrics.
• Ability to think strategically, creatively, and flexibly, balancing cultural leadership with effective management.
  Sound decision-making abilities based on data, facts, and intuition.
• Excellent interpersonal and communication skills to collaborate with diverse stakeholders.
• Tertiary qualification in Business or similar (Masters level seen favourably but not essential).

Selection Criteria:

• Ability to unite cross-departmental leaders, ensuring alignment with business priorities.
• In-depth knowledge of business priorities, including lead generation, sales pipeline, product delivery, operations, and financial management.
• Demonstrated track record of achieving targets while fostering team professional and personal development.
• Passion for entrepreneurship education and its impact on the business landscape.
• Commitment to cultural leadership and team empowerment.

Why Join Advanced Hearing Solutions:

• Be part of a family-owned and operated clinic with a strong local presence and reputation.
• Contribute to improving the lives of individuals through exceptional hearing healthcare.
• Collaborate with experienced clinicians and dedicated professionals.
• Engage with a community-focused organization that sponsors and supports local sports clubs.
• Play a crucial role in the growth and success of a well-established business.

How to Apply:

To apply, please send your resume and a 2 min video explaining why you want this role and addressing the selection criteria to Giovanna@advancedhearingsolutions.net.au by 30 October 2023. We look forward to reviewing your application and welcoming you to our team.

Position: Receptionists (Administration & Office Support)
Type: Full-time
Location: Wollongong West, Wollongong, Illawarra & South Coast NSW

About Us:

We are a family-owned, independent audiology practice in Wollongong and the Central West. Our highly experienced clinicians require an experienced, efficient receptionist to manage and be responsible for the ongoing day-to-day operations of the practice.

Role Overview:

The successful applicant must have a passion for customer service, be a team player, and have excellent organizational skills. Previous experience in the Hearing Industry will be highly regarded.

As the Client Service Officer, you are the face of our organization. You will work closely with our hearing-impaired clients to provide them with the best possible service. Working alongside our hearing consultants you have the opportunity to make a difference in the lives of our clients.

Duties & responsibilities but not limited to the following:

• Greeting our Clients and dealing with general inquiries
• General administration tasks
• Phone calls to clients and marketing purposes
• Maintain electronic and paper files
• Booking appointments
• Maintaining our database
• Minor hearing aid repairs (training will be provided)
• Working independently as well as excellent communication with other team members

To be considered for this role you will need to possess the following:

• Experience in customer service/reception will be highly regarded
• Excellent communication skills both face-to-face and via the phone
• Strong attention to detail
• Ability to deal with people at all levels
• Positive attitude
• Patience and compassion
• Sound knowledge of MS Office products and ability to learn new software
• Ability to multitask and prioritize workload
• Well presented
• Flexible approach
• Maintain high levels of professionalism

Please note: Only shortlisted candidates will be contacted

Email your resume to Giovanna@advancedhearingsolutions.net.au

Employer questions

Your application will include the following questions:

• Do you have experience in administration?
• Do you have customer service experience?
• Do you have a current Police Check (National Police Certificate) for employment?
• How many years’ experience do you have as a receptionist?
• What’s your expected annual base salary?
• How much notice are you required to give your current employer?